Shipping & Returns
Last updated: [DATE]
Production & shipping
Every item is printed just for you by our fulfillment partner. Production usually takes 2–5 business days, plus shipping time (typically 3–7 business days in the US). You'll receive a tracking number by email when your order ships.
Damaged or misprinted items
If your item arrives damaged, defective, or misprinted, email 10.82.apparel@gmail.com within 30 days of delivery with your order number and a photo. We'll send a free replacement or a refund.
Wrong size / changed your mind
Because items are made to order, [CHOOSE ONE: we don't accept returns for size or preference — please check the size chart before ordering / we offer a one-time size exchange within 30 days; the customer pays return shipping].
Wrong address
Please double-check your address at checkout. We can't cover reshipping for orders sent to an incorrect address entered by the customer.
Lost packages
If tracking shows your package was lost in transit, contact us and we'll work with the carrier to make it right.